Answer Posted / uttam behera
The Team Leader Main Roles are
Team Leader should excelent capacity of Team Handle or Team
Play,and Team leader should be responsible for KPI as well
as KRA also.
KPI: Stands for Key performance Indicator.
KRA: Stands for Key Responsibility Area.
And most Importants Role of a TL
Team Leader should be TORI i.e
T: Team Leader should be Trustable.
O: Team Leader should be Open towords on every situation.
R: Team Leader should be Responsible for his Team.
I: Team Leader should be Interdependent to eatch other i.e
Team Leader should understand the team menbmers issue &
Team members are should be understand the Team leader
situation.
These are the main Role of TL.
| Is This Answer Correct ? | 86 Yes | 6 No |
Post New Answer View All Answers
Is collection or customer centricity skills is effecient in a collection process? If its one of them then explain the reason for your answer.
General Topic
give me some examples of where you have had a non satisfied customer and how did you handle it
What would be your advantage in the future if you join now?
whats ur sisters daily routine?
what is difference between marketing and kpo
Why do you want join night Ship ?
Why do you want to join Virtual Command Centre (Work Force Management)
which type questions ask me in call centerin tatasky?
I have,on an average spent 2.5 years in every company that I have worked for. Only this time I am planing to move out in 6 months. I am being asked the same question in every interview, as to why I am leaving so soon. I cant tell them that I do not like the current company that I am working for. What is the best answer that I can possibly give? I am being judged for stability wihch is not true in my case
why do want to join bpo as you have done b.tech?
What would you do if the customer says that it took you long to resolve an issue?
what's ur financial needs? how to face a furious customer? do you know how to motivate other?
SUPPOSSED IF IAM A FRESHER, THEN WHAT SHOULD I ANSWER TO INTERVIEWER. IF HE ASKED "DO YOU HAVE ANY EXPERIENCE"
speak about joint family v/s nuclear family
