how to introduce ourselves
Answer Posted / g.monisha
Hi, Iam monisha coming from anna nagar my native place is
kerala.I had completed my schooling and college in chennai
itself. Hearing Music and dancing is my hobbies I had
worked in Medical billing field for past 2yrs. In my family
there are 6 members including me. My Pappa working as
cooly. My mom was housewife and i had one sister she got
married and also she have a cute little baby my uncle was
working in call center.
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Panel interview; how do handle different issues coming from different workloads or multiple responsibilities i.e troubleshooting of browser, billing, cable TV, and phone?
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
Define Customer Service & Why is Customer Service important ?
where you wand to go in your weekend
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Why do you think you will do well in this job? : bpo
Are you willing to work for long hours, if the project demands that from you?
What will be your approach to improve customer service?
Do you like multi-tasking or you prefer to tackle one problem at a time?
About Child Lobour
Have you ever worked in a call center before? If so, how long did you work there?
How can you improve customer service without spending any money?
I have BCA degree but it correspondence study, during my study time I am in a company so I have 3 years experience and also mention in my resume that I have done my degree crom correspondence, they send me a mail to attend the interview. Does they accept my candidature as I am from correspondence study? Plz reply soon.
How would I sell something to some one over the phone? What is selling skill?
How to deal with a customer who denies paying for the product?