Interested to Buy Any Domain ? << Click Here >> for more details...
WHAT THE JOB POSITION U LOOKING FOE THE BPO?
- 5 Answers
- 13507 Views
- Convergys, Genpact, I also Faced
- E-Mail Answers
Answer Posted / giridharan
Depending upon the company's Hierarchy & the work
experienced gained the position vary.
As a fresher the position would be as an agent either for
customer support or Tech support.
The more & more best output you give the more & more you
grow along with the company.
| Is This Answer Correct ? | 6 Yes | 1 No |
Post New Answer View All Answers
1> What is water mark & why it will be used? 2> how do you make / done duplex setting in printer or while printing ? 3> total in how many ways from n/w system, user can send the data ? 4> in n/w how user can access the data from another system ? 5> what is virtual memory, page file, hyper trending? 6> mail account configure & difference ? [express, outlook, IMAP, notes] 7> n/w command & layer ? Q asked at HP, Bangalore, for non voice tech support.
Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
Which is Better home cooked food or outside food ?
what is crm?
About Cyber Crime
What is the biggest challenge you have faced in work in the past 12 months?
How would I sell something to some one over the phone? What is selling skill?
What steps will you take to deal with an unsatisfied customer?
Can you use different software’s easily? : bpo
HANDLING OF ALL FRONT OFFICE QUERIES PERTAINING TO CONSUMER ACCOUNTS AND INTERACTION
Process conducted for mortgage process for both fresher's n experienced .
4. Materials associated with the service are visually appealing
what is stub zones and what thair work
what is daily routine of you/mother/father/sister/bro.
What will you do in a situation where system shuts down and you still handling customer on the phone?
