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Waht is the level of criticallity in Project management for
a Project which is started in maintenance Phase ? Which
phase of Project management theory must be more focused for
such kind of projects .
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Answer Posted / vijay kumar allala
If the project is just started in maintenance phase or in
warranty period(a time period for which the support is
mandatory after GO-LIVE), the criticality is very high.This
is the period where most of the end-users will start using
the system. They might encounter different types of issues
which might not be an technical or functional issue, which
might be a perceived as Issue due to lact of knowledge.
These knowledge gaps must be addressed very quickly to
avoid further escalations and misconceptions about the
system.The Admin team and infrastructure team should be
extra cautious and should regularly check the statuses of
the different systems for their availability.
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