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what is up/down cross selling? can any one explain me
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Answer Posted / shalu
Upselling: When a sales man sells a customer a similar but
more expensive item with the same or higher attributes,this
is called upselling.
Downselling: When a sales man sells a similar but a cheaper
item with the same or less attributes,this is called
downselling.
Downselling is mostly done by the companies to sell out
their old stock.
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