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BRIGADE Interview Questions and Answers
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Answer Posted / venky
hi vijay....really u done a great job....thanks for posting such information...plz forward 2nd round interview pattern to my id venky_moto@yahoo.com
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WHAT IS YOU CAREER OBJECTIVE?
How do you feel about doing repetitive work?
Have you ever worked in a call center before? If so, how long did you work there?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
NARRATE A STORMY NIGHT?
What are an inbound call center and an outbound call center? What is the difference between the two?
What are your Strengths & What are your Weaknesses ?
How can you turn down a request from a valued client?
How would you handle negative feedback from angry clients?
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Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
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