what is the difference between technical support and
customer care in call center
Answer Posted / anand shanker
in technical support ones need to give end to end solution
about technological field i.e about net problems ,system
problems or etc whatever is relating to( hardware) technical
field,but in customer service ones need to provide the
knowledge about relating software or company products.
Is This Answer Correct ? | 3 Yes | 7 No |
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