Answer Posted / sutripta mohan goswami

I am Sutripto Mohan Goswami, living at Khardah near Kolkata. I have completed my Post Graduate Programme in Marketing & Finance specialization from Asia-pacific Institute of Management, New Delhi, also I have successfully completed Six Sigma Green Belt Certification course from KPMG Group. I have completed my Graduation in the field of Commerce from Calcutta University. My college days were very beautiful, I was a captain of my college football team. As far as concern my family background is my father is a central govt. employee and my mother is home maker. I am fully dedicated what ever I am doing. Thank you very much.

name useful online tools that can be used for better customer service

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What is near shore outsourcing?

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tel me someting about your past

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How to deal with unreasonable customer demands?

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I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?

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Do you want to ask us something about the company?

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What was your Service Level Agreement ( SLA) Ratio :-

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Where did you travelled last time

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I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.

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What's the difference between efficiency and productivity?

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Tell me something about your on-the-job training?

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What is right age of hacking(from dt.of casting) on concrte surface for plaster work.

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