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What do you mean by a CALL CENTRE...???
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Answer Posted / gail
a call center is of 2 types 'inbound' and 'outbound'.
in an inbound call center, we get incoming calls with
queries and we resolve them for our customers.
outbound call center is where we have to cal our
customers... typically marketing!!!
| Is This Answer Correct ? | 104 Yes | 9 No |
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