I have done B.Sc.(H)Zoology).I went for an interview in a
call centre.Cleared seven rounds there.Only I was selected
out of 50 people for HR round.In HR round the HR manager
asked me "Why you want to join a call centre after doing
B.Sc.?" I couldn't answer and lost the interview.
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Answer Posted / milan
jsut bcz.I also want to be a part of IT revolution and this
this is the best way to enter,i hope so.
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Can I know what kind of wrestling is done in the call center
When do you want to start?
) Daily Routine? b) Story Making? c) School or College Farewell? d) Daily routine of Mother?
speak about mobile communication for 4minutes(topic)
describe a person
will you accept position for the time being
What Should be the role of GOVT in making a city into a metro city ?
What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?
Define Customer Service & Why is Customer Service important ?
topic was , tell me something about 'CHILDLABOUR'?
what about your dedication?
Can you give me an example of a time when you had to motivate and develop a team in a challenging work environment?
What are the disadvantage and advantage of working in a call center?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
How do you tackle a customer ? Explain from your experience and what have learnt from that ?
