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what is the difference between technical support and
customer care in call center
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Answer Posted / ramesh kumar
The tech Suport mainly work with hardware & network
problems, but customer care mainly solving the customer
quries as well as they have to resolved any type of quires
for the organization.
| Is This Answer Correct ? | 16 Yes | 7 No |
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Hello everyone, please help me with the best answer.Actually I have 1 year gap now and during interview I was asked "why do you not want to join your previous organizatio now? Or why did you not try for the job in your previous organizaton?
what are the responsibilities of a quality analyst in call center
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In my recent interview i was asked what did u do all these years and why are u looking for a job now.(plz help me out to ans dis question as i am a fresher and i finished my masters in 2007 but i was interested in working but my interest was to do business in fd.
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I want to know in brief - What is a Disiplineary Action Policy (DAP) and Carective Action Policy (CAP) the both terms used in call center ?
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I just want to know plz tell me us shift its totally night shift or day or afternoon shift also there.
Why do you think you will do well in this job? : bpo
