How can u handle an irated customer?

Answer Posted / arun kumar verma

first of all always u have to talk to the customer in a very polite way,then ask whats the problem he is facing,say from our side we really regret for that.listen very carefully,whats a problem he is facing.try to console them.we will definitely help him .let him speak,but don't argue with them.and whenever problem will solve again ask now everything is fine.
and in future if u face any problem ,we are always ready to help.

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