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Answer Posted / bhismark
It depends on how much range you are providing.
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Why companies outsource? : bpo
HANDLING CONFIDENTIALITY? HANDLING AGREESSIVE CUSTOMERS? HANDLING,LOGGING AND ROUTING OF ALL QUERIES?
TELL ME YOU HAVE SEEN CROWDED MARKET?
how did u celebrate your last birth day ?
8. Provide their services at the time they promise to do so
General Topic
What are your KPI’S / KRA's ?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
Please tell me about a situation where someone was performing badly in your team. What was the situation? How did you deal with it? What was the outcome?
For which process u are coming... I'm bpo like convergys
What questions are asked at the Data Processing Unit?
Will you be happy to work in night shifts or over the weekends?
explain the senerio ofa bus stand or a a shopping mall as if you are a guard or dustbin!!
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
What is the difference between KRA & KPI
