Answer Posted / waseem ahmed
got some experience
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What is voice process
Have you ever worked in a call center before? If so, how long did you work there?
why do u want to leave the last organization ?
hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???
What are the job activities you have to maintain in bpo? : bpo
what is the importance of quality and quality analyst in call center
If you were given a chance to talk to the president what would you like to ask and why?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Do you know the online tools for excellent customer service?
TELL SOMETHING ABOUT YOUR NATION
What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)
why you want this job (specially when you go for first interview and changing the industries)
Why doesn’t u go for technical one....as u r doing technical course from NIIT.
Where did you travelled last time
If you were given a chance to become a mayor or someone who has power and authority over all the country what would you like to do and why?