Since u r a b.Tech(with a technical background), why do u want to join a call center
Answer Posted / h.singh
Actually i have been working in software company for 2
years but i have noticed that bpo's are having more
oppurtunities as compared to software company.My lots of
friend who had done btech with me they are in bpo and they
are on highed position and getting good salary package with
lots of facility.
So i would advice u to join Multinational bpo...there you
can join as technical support executive so that u should
solve the technical related queries
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
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