Answer Posted / sunil chouhan

My name is Sunil Chouhan, I'm working with BTA Cellcom Ltd
as a Team Leader as wel as Trainer since 4 Years. I'm
having very good knowledge of GPRS.

How is AHT calculated & How will you reduce AHT

1833

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Are you ambitious?

2561

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What are the skills needed for a BPO back-office job?

2780

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what's ur financial needs? how to face a furious customer? do you know how to motivate other?

2274

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What part of BPO do you like and dislike?

3423

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is it ok to say that i am doing mba as wanted to increase the weightage on my profile?

2586

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actually what is the working of a call center? what is the method of process and how do they get source?

2333

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Speak about "The impact of coffee in our daily life"

4951

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why dell only ?,

2771

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what is CUSTOMER SUPPORT (NON VOICE PROCESS? ROLES & RESPONSIBILITIES?

10121

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What according to you is a job like at a call center?

2379

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name useful online tools that can be used for better customer service

1178

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What's your favorite food tell me how to cook it? So you like to read books, tell me something about the book that you red last time? and you belong in different organizations, tell me what else do you do there and what is this organization that you belong to? ( these are the follow up questions sometimes being asked to prove if you're lying or not, so the tip here's be specific with your answers to make them believe in what you're sayin. These questions are being encountered after answering the question,of telling something about yourself.)

2349

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I m wrkin as an assitant manager (age 24 yrs)in ESSAR i wana to rollbak to my native place Delhi..nd njoy abit cool life..wat r the opportunities at call centre at higher levels....

2253

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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

2471

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