What is difference between call centre and bpo
Answer Posted / preti
call center is centralized organisation used for receiving
and transmitting customer queries my means of telephone.it
is the place where customer queries are solved by customer
support executive.
where bpo stands for business process outsourcing.it is
outsourcing a business process or part of it to another
agency to save cost.call centre is a part of bpos industries
| Is This Answer Correct ? | 11 Yes | 6 No |
Post New Answer View All Answers
Did you learn anything new recently which can be helpful to bpo’s? : bpo
How can we define that the person is an intertesting person?
WCT tax alos applicable on painter the total amount of work Rs.35000/- only
Are you able to work with multiple phone lines?
Whatb is Bpo? What is Call centre? What is Telemarketing?
hey guyss plzz tel me dat ... i can speak in english but not dat much .. bt now dayz m wrk hardly 2 improve my english..soo wat i shud thnk dat ....i have best future in bpo or call center ... my frndz said dat .. call center is short time period job is it .. ???
Where do you see yourself after five years? : bpo
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?
Why do you want to become a Quality Analysist and what will be your profile in this position?
How do adopt to change?
Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...
what are the responsibilities as a call centre execuitive when we talk to the customer ?
how to give your interoduction ,what are the necessayr thing which about we talk .
hi guys in intelent global service comp they asking basic question onli, for nonvoice 4 rounds its very easy
what are some aspects of your present or most recent position that you dislike?