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After project was released to customer the customer find a
defect in u r build. the build is related to that area which u
had tested that. so u r TL comes and asks u then how will u
convince u r TL and The customer
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Answer Posted / sudheendra patil
First check whether the test environment used by client and
you are same.Then check whether you have test case covering
this scenario.
-If your company is following proper processes, no one can
come to you.Because, BA would have reviewed the test
scenarios, HLTCs.Your peer would have reviewed the test
cases written by you.
-IF there is a test case covering the defect raised by the
customer, then the execution would have not happened
properly.If you have made some mistake while executing the
test case,just explain your TL how you have executed the
test case and own the responsibility.
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