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WHAT IS THE CALL CENTER?WHAT IS INBOUND?WHAT IS OUTBOUND
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Answer Posted / alinavaz
A call center is a set up where employees receive or make
calls depending on the contract they are in.
inbound<<<<calls from customer
outbound>>>>>>>calls to customer
Main motive "Customer Satisfaction"
| Is This Answer Correct ? | 20 Yes | 2 No |
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