Answer Posted / john umap

you should start ur answer like this::::I think call centre
is a place where i can establish my career.also it will
improve my communication skills.it will give me opportunity
to interact with different people.Also call centre provides
good working conditions,transport facilities,pick and drop
facilities and many more.And its a booming industry in the
world so i want to b a part of it

Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.

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I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,

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speak about your collage days for five minutes

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describe one of your memorable day? how is education useful for any body?

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What are the KRA of an asst manager in Domestic outbound Callcenter

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Explain briefly Globalisation

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If you have a team , Team members do not follow policy and do not give exactly achievement, what will be doing you with them ?

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Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge

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What are the key attributes of a call center executive?

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For implementing a crm solution to your business what things need to take care of?

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what are some aspects of your present or most recent position that you like?

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Please give us an example of a situation where there were competing priorities. What actions did you take and what were the results?

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Do you get along well with co-workers?

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Tell me something about any ur tour?How u enjoy in that tour tell briefly?

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What do you know about the centre/company/role?

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