Answer Posted / sunny munjal
Call Centre is a place where we work as a third party to
give facility to customer and solve customer's problems and
help according to their need.
Is This Answer Correct ? | 2 Yes | 0 No |
Post New Answer View All Answers
starting with your last job, would you tell me about some of your achievements that was recognized by your superiors?
HI, I am applying for a position of a team manager and the company I have an interview scheduled for is looking for a good knowledge in queue management software's like Blue Pumpkin and Avaya CMS. Could some one help me with a few samples of what kind of questions I can expect? Thanks in advance
How to deal with unreasonable customer demands?
Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
What are the steps you follow when you appraise an advisor ?
what are the works of qualist analyst in bpo
Do you know the online tools for excellent customer service?
What is your idea of an ideal company?
Tell me something about your on-the-job training?
speak about mumbai for 5 min
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
Speak on your unforgettable or memorable day for two minutes?
How to tackle the customer language barrier that exists in between?
speak about mobile communication for 4minutes(topic)
Rate yourself from 1-10 what would you give and why? If you had won 1 billion dollars at the lottery or at the casino,where would you like to spend the rest of it except for volunteer works or in charities?