What do you mean by a CALL CENTRE...???
Answer Posted / knivas
A call centre or call center[1] is a centralised office
used for the purpose of receiving and transmitting a large
volume of requests by telephone. A call centre is operated
by a company to administer incoming product support or
information inquiries from consumers. Outgoing calls for
telemarketing, clientele, product services, and debt
collection are also made. In addition to a call centre,
collective handling of letters, faxes, live chat, and e-
mails at one location is known as a contact centre.
Is This Answer Correct ? | 2 Yes | 4 No |
Post New Answer View All Answers
What is the biggest challenge you have faced in work in the past 12 months?
What was your biggest mistake?
Give me an example scenario of a poor customer service and what would you do differently?
Arrange The Letters In 4 Words forming a meaningful sentence- Y,S,S,R,O,I,F,L,U,M,E,I?
please describe your daily routine of your mom
If you were given a chance to talk to the president what would you like to ask and why?
What will be your approach to improve customer service?
what kind of questions based on computer may be asked in an interview in BPO's?
Why would you be absent at work, except for natural calamities?
What are your KPI’S / KRA's ?
WCT tax alos applicable on painter the total amount of work Rs.35000/- only
Tell me your mother daily routine
What Should be the role of GOVT in making a city into a metro city ?
Your expected salary?
Do you think that you’ll like this job?