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Answer Posted / ram
Its a good experience in my life
| Is This Answer Correct ? | 14 Yes | 3 No |
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How to tackle the customer language barrier that exists in between?
What are the critical attributes of a customer service representative?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
If you are given a chance to be a president what should be the first thing you gonna do? and why?
Are you willing to work for long hours, if the project demands that from you?
SPEAK ON UR LAST DAY IN UR SCHOOL (10 OR 12TH)
How would you manage your accommodation?
Explain about bpo & how it works? : bpo
Tailored Communication Style Describe an occasion when you have tailored your communication style to deal with a particular situation within your teamWhy was it necessary? What was the other persons role? What did you need to take
How do you handle an irate customer?
In call centre which types of calls we receive? answer in short.
Tell me about a time when you had to go above and beyond the call of duty in order to get a job done
What factors do you need to take care of while creating a customer newsletter?
please mail me the questions which are asked at the time of interviews in the call center
why i configer to power mangemant?
