Answer Posted / mano

call centre means, its a communication between 2 persons.
there r 2 types of communication in call centre point of
view one is inbound and second one is outbound. in simple
way inbound means getting calls from the customers and try
2 solve those problems,and outbound means selling our
products to customers {it means creating desire in the
minds of customer}............... just like marketing.

what is the key aspect that helps improve customer service?

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tell me yours mothers daily routine , fathers, your's

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women in politics

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topic-what is retail ,politics in india,childhood,

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Friends I have cleared all the rounds except Client round. Any body tell me what is that round? And what should I prepare for that.

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HOW MUCH YOU WHERE GETTING THERE|?

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WHAT IS THE MAIN JOB PROFILE OF BEST CALL CENTRE

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What will be your approach to improve customer service?

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How the analysis of departed customer help your organization?

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Describe the assessment room ? What did u heard or watched recently?

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for some training is a neccesity and for others it's a luxury comment about the above statement

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What all rounds do we have to face in dell(bpo)??

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Please outline and describe your current targets and KPIs How do you ensure you achieve these?

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Please read these words carefully see c sansaar customer university these words used for see mti problem of candidate

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What is a virtual call center?

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