Answer Posted / mano

call centre means, its a communication between 2 persons.
there r 2 types of communication in call centre point of
view one is inbound and second one is outbound. in simple
way inbound means getting calls from the customers and try
2 solve those problems,and outbound means selling our
products to customers {it means creating desire in the
minds of customer}............... just like marketing.

Why you want to change the job line (i.e. Secretary to Back-ed-process

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what type of aptitude question they ask for interview?

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What about your strength and weaknesses?

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How to deal with customers who deny paying for service/product?

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What are the steps you follow when you appraise an advisor ?

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Can anybody point it the responsibilities of Team Leader of domestic Call Center or BPO. If you are answering the point it out and explained.

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About Cyber Crime

2002

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hi....... i am a physiotherapist n i want to join bpo nif they ask me y u want 2 join bpo .sendme ur answer

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favourite crowded market place

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after ur intermediate why had u stoped ur eduation for one year ?

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What are your strengths and weaknesses? Give an example of this behaviour

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u having experience of more than 2 yeras in marketing so why u want to join bpo?

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can any 1 say how much % is eligible for wipro bpo?

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why you leave teaching? and why you want to join BPO?

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Can you use different software’s easily? : bpo

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