What do you mean by a CALL CENTRE...???
- 18 Answers
- 63537 Views
- 247Customer, HCL, IBM, Infosys, Tata Sky, I also Faced
- E-Mail Answers
Answer Posted / mano
call centre means, its a communication between 2 persons.
there r 2 types of communication in call centre point of
view one is inbound and second one is outbound. in simple
way inbound means getting calls from the customers and try
2 solve those problems,and outbound means selling our
products to customers {it means creating desire in the
minds of customer}............... just like marketing.
| Is This Answer Correct ? | 21 Yes | 3 No |
Post New Answer View All Answers
Are you willing to relocate/travel?
what are the roles of teacher for speech comp?
what is the anual report of hcl bpo
If You join the company then what is the first thing you want to do , which you were not able to do in ur previous company ? why did you want to join the call center? why do you left your previous job? What is your greatest strength? where do you see yourself from (Ten or fifteen)years from now? If u will be the principal of a school what will u can do best for school? Take Over Means? What are your biggest weaknesses?
what is the four different use of bricks accept the construction and building?
How do you deal with the question you don’t know the answer that customer asked?
Why do you see bpo as your career? : bpo
what were u doing some many years after doing graduation?
How can you turn down a request from a valued client?
What are your advantages as a newbie?
Why are like to work in my company?
What are the skills needed for a BPO back-office job?
I see myself as a passionate, professional and dedicated employee, and prospects like high-pressure deadlines,
why do want to join bpo as you have done b.tech?
have u shared any lighter moment with customercare executive in ur life tell me ur experience
