can any body show an example how to resolve a high,medium &
low priority tikets in production supports?
Answer Posted / venkat
Hi,
The tickets severiaty is based on tickets...the tickets
will come from the enduser side to the predefined log
(which we are using), in this log our superior will do a
partition depends on employee efficiency at work level..
High: this type tickets needs to be resolve ASAP, this
activity done by PM/TL/TC
Medium & Low : this type of tickets, the consultants will
do.
Medium:tickets will solve as per the prodution req
Low:we can solve short period, its nothing but a the
production will run also....we resolve...
| Is This Answer Correct ? | 3 Yes | 0 No |
Post New Answer View All Answers
What variations are possible when defining a fiscal year?
Explain ‘field name for partitioning’ in co-pa : co-pa
Describe number range interval? : fi- general ledger master data
What is a retained earning account? And how many retained earning accounts can be defined in sap system?
What is a credit check? : fi- accounts receivable
Will pricing be changed for mysap business suite on linux?
What is the use of account payable in fi?
Explain about a shortened fiscal year?
How many charts of accounts can a company code have?
Currency gain - loss at PPV, how is it possible to split the PPV in: 1. Price related PPV and 2. Currency related PPV?
Which coa is used for day to day postings ?
Please give me customization setting for FI/Co - CIN? up to vendor/customer invoice posting for excise/service tax / withholding tax? as a fi consultant what are the settings to be done? pls is there any website for the CIN separately for self learning? rgds, Bindu
What are the 3 errors that you must have faced during Support?
What are the problems faced when a business area is configured?
Name some settlement receivers for co internal orders?