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Why should we hire you?
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Answer Posted / wala_lang
I have been working in a Call Center for ___ years as a
Customer Service Representative. My skills and knowledge
that i have acquired in this business will benefit me to
continue practice the application of providing above
average quality and excellent customer service experience.
I will be able to use my knowledge to help my team by
rendering ideas and additional solution accordingly and
effectively. I am professionally open with any positive and
negative feedback that will be coming from my Managers for
these will hone and improve my performance that i will
eventually utilise to make sure of consistency in providing
Excellent Customer Service Experience.
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I have completed my graduation in B.A.(Eco) I have 3 - 4 years experiance in staff (Back office). 2 years in office assistant and 1 year in computer operator. from last 7 months I am doing work as Account assistant. I want to join call center so please tell me how to face the intervies of call centers and how should I have present my job profile to them ?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
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i am from bpo sector and have a intervirw with ocwen financial corporation for bpo job so what kind of questions i can expect there
you have a stability issue hr people told me ?than what should I tell them?
tell us about a time when u failed to meet a deadline.
What book do you like to read and tell me something about it? What organizations do you belong to and what exactly do you do you there? ( these are the follow up questions being asked if you're a newbie in this industry,after answering the question " tell me something about yourself" because you mentioned the things that you justsaid such as your hobby, the organizations you're joining in, or books you read on, they will ask for more something about these things if you're lying or not, so be specific as well with your answers.)
How to tackle the customer language barrier that exists in between?
What’s your area of opportunity?
I have a Merchant Account in the United States and I am seeking a Call Center to team up with, for the processing of all service or product related. Please advise with information?
Give example of situation where you were able to set priorities and abide by them ?
Give me an example scenario of a poor customer service and what would you do differently?
Give me an example of how you have dealt with an under-performing team member in the past.
Your expected salary?
