Answer Posted / manohar rajawat
call center is a service provided by the company to trouble
shoot the customer problem and to help them according to
their need
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Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?
Why do you want to leave the organisation?
Do you think that you’ll like this job?
I wanted to know about the career in Call Centers ? I am a Graduate, I have good command over English. - How I can build my career in call center domain ? - What is the actual career path ? - Should I go for any specific course or education before actually applying to call center jobs.
HOW MUCH YOU WHERE GETTING THERE|?
HI! I am fresher to call centre and would like to work in this field. Can anyone explain me how to get started as a fresher with no knowledge of interview,group discussion, jam sesion etc.
Why do you consider yourself suitable for administration position?
fullform of bku
Our call center is involved in activities that bend many laws, would you still work with us? Pay is huge
What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?
Would you take up this job if we offered it to you?
Name the factors you need to take into consideration before conducting a survey for customer service satisfaction
How long did you travel to get here in our office?
How can you create new opportunities for customers proactive engagement?
what are the key resposibilities of Team Leader