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Answer Posted / tarranum
call centre is a place were we exchange information
through telecommunication easily and quickly. its mostly
based on national and international trade provided to its
customers
| Is This Answer Correct ? | 6 Yes | 3 No |
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Speak on your unforgettable or memorable day for two minutes?
Explain how to deal with a customer who denies paying for the product?
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Do you know the procedures which should be followed while talking to a customer?
u having experience of more than 2 yeras in marketing so why u want to join bpo?
What according to you is a job like at a call center?
what is PHO and NHO in bpo industry. And after completion of all that what is the procedure for joining.
HOW TO CONVINCE CUSTOMER IN INSURANCE BPO JOB?
Why you want to change the job line (i.e. Secretary to Back-ed-process
sir i applied for ass. sequirity officer from barc but i could not get any notice or call letter pl tell us
When do you want to start?
when i went to convergys then i was asked to these question? only for technical post 1. give me your introduction 2. what is ping, ms config, safe mode, last known configuration, system restore, backup, ip address and what is command prompt.....
what is stub zones and what thair work
How will you manage your study?
How can you improve customer service without spending any money?
