what is B.P.O ?
- 22 Answers
- 49328 Views
- BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro, I also Faced
- E-Mail Answers
Answer Posted / mann
BPO is Business process outsourcing, when a company hires
some another company in order to do it's work process, it is
called the process is being outsourced. for ex. an insurance
company can hire some another company to do it's janitorial
or landscaping works with more efficiency and in a
stipulated time because the hired company is specialized in
doing that work.
Outsourcing of work is done with the view that,
a)it save cost of the company.
b)work are performed efficiently and within a given time frame.
c)work can be done from any geographical location.
d)hiring more skilled and person of specific knowledge.
Call center is a part of BPO operation,where calls are
received and made for CRM (Customer Relationship
Management),either to resolve customer queries or to remind
him for payment or to educate them about new schemes and
offers of the company or for sales upgradation.
| Is This Answer Correct ? | 26 Yes | 1 No |
Post New Answer View All Answers
Can you work in shifts?
please let me know about the versant round...
What is bpo sector? : bpo
CURRRENTLY I AM WORKING WITH WNS SINCE 1YEARS I AM LOOKING OUT FOR SOME OTHER COMPANY WHAT WOULD BE THE PREFECT ANSWERS ABOUT THE REASON I AM LIVING MY PREVIOUS JOB. WHY U WANT U LEAVE WNS? CAN ANY ONE GIVE ME A PERFECT ANSWERS OF THIS.
For which process u are coming... I'm bpo like convergys
What are the responsibilities of administrative officer in some educational institutions
What is more important to you money or success?
What are the different types of bpo’s? : bpo
WHAT IS SMART DRIVE ND GENPACT
What's the difference between efficiency and productivity?
what is the use of a call center? what are the most commonly asked questions during a call center interview? can you give me some tips on a call center job interview? what is the use of a call center? can you give me some lists of possible questions in a call center interview? including the best answers for that particular question. Thank you.
speak about your collage days for five minutes
when is mpsc exam
If I spoke with your previous boss, what would he or she say are your greatest strengths and weaknesses?
Give me full details of about yourself
