Answer Posted / mann

BPO is Business process outsourcing, when a company hires
some another company in order to do it's work process, it is
called the process is being outsourced. for ex. an insurance
company can hire some another company to do it's janitorial
or landscaping works with more efficiency and in a
stipulated time because the hired company is specialized in
doing that work.
Outsourcing of work is done with the view that,
a)it save cost of the company.
b)work are performed efficiently and within a given time frame.
c)work can be done from any geographical location.
d)hiring more skilled and person of specific knowledge.


Call center is a part of BPO operation,where calls are
received and made for CRM (Customer Relationship
Management),either to resolve customer queries or to remind
him for payment or to educate them about new schemes and
offers of the company or for sales upgradation.

What are your strengths and weaknesses? Give an example of this behaviour

2150

---

describe one of your memorable day? how is education useful for any body?

2533

---

What factors do you need to take care of while creating a customer newsletter?

1300

---

which thing is most necessary for international cal center? how can i improve my voice and accent ?

2738

---

Where have you worked before? : bpo

1160

---

sell to me a phone....

2193

---

IF U GET A CHANCE TO MEET UR FAVOURITE STAR HOW WOULD U LIKE TO SPEND A DAY AND NIGHT WITH HIM/HER?

2750

---

Can you work independently?

2350

---

Have you ever worked in a call center before? If so, how long did you work there?

1254

---

what is the specification for the modem pin

2851

---

What questions are asked at the Data Processing Unit?

2711

---

What are the key attributes of a call center executive?

1210

---

what is the call center

1940

---

Three reasons why you want to join just dial

8434

---

Narrate a story which you liked.. and why.

2682

---