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what is B.P.O ?
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- BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro, I also Faced
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Answer Posted / mann
BPO is Business process outsourcing, when a company hires
some another company in order to do it's work process, it is
called the process is being outsourced. for ex. an insurance
company can hire some another company to do it's janitorial
or landscaping works with more efficiency and in a
stipulated time because the hired company is specialized in
doing that work.
Outsourcing of work is done with the view that,
a)it save cost of the company.
b)work are performed efficiently and within a given time frame.
c)work can be done from any geographical location.
d)hiring more skilled and person of specific knowledge.
Call center is a part of BPO operation,where calls are
received and made for CRM (Customer Relationship
Management),either to resolve customer queries or to remind
him for payment or to educate them about new schemes and
offers of the company or for sales upgradation.
| Is This Answer Correct ? | 26 Yes | 1 No |
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Mention the types of call center and what is the difference between them?
abdul, you have technical background but why do you want to come in BPO & for non- technical process?
please describe your daily routine of your mom
What's the difference between efficiency and productivity?
Why did you leave your previous job and tell me about it?
Click here for more job opening in bpo. http://www.123outsource.net/call_center_inbound_customer_care_philippines_manila.php
I am Nishkam, i am trying for DELL BPO, Is there anyone who had the expiriance with them.....pls let me know how to clear their interview session? how much phases they have?
after ur intermediate why had u stoped ur eduation for one year ?
Hi Friends, Can anyone send me a Six Sigma question bank with answers on my email id : apexin2009@gmail.com. I am a quality manager in a Mulitnational Company. I have to design a question paper for my already trained green belts and black belts. I had a great knowledge base on six sigma at my home pc but since the mother board has gone bad and it has gobe for repair, I am not able to design a question paper. Please send me a question bank if anyone of you has it. I know that these things are really valuable but I would be highly obliged if you can do this favour. I would look forward to a long professional relationship with that individual. Thanks
Tell me something about any ur tour?How u enjoy in that tour tell briefly?
What are the disadvantage and advantage of working in a call center?
when should I apply again for the interview in GENPACT, UHG, EXL AND METLIFE BPO?
FAVOURITE PASTTIME BET.PRE-BOARD AND BOARD?
What do you know about the centre/company/role?
how u spend your last weekend???
