Answer Posted / ramandeep

Call centre is a place where we serve the customers . Call
centre is further divided into two parts. One is Outbound
and another is Inbound.

B.P.O.is a industry which outsource their business with
another company.

Can I build a good future in "IT profile(non-BPO)" by joining as Technical support voice at IBM/ Wipro/Dell .....??? Please do guide me in this case...

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Why do you want to work for our company? : bpo

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Tell me about ur best friend

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tell us about a time when u failed to meet a deadline.

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What is your favorite food tell me how it's being prepared?

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What are your strengths and weaknesses? Give an example of this behaviour

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I BTech fresher, passed out in year 2011, my percentage is under 60, I couldnt get placed for tht, given this situation I have no go but to get job anywhere, Im plannng to find a job in Call Center, in customer support role. How to convince the interviewer that I need this job? as most call centers do not offer jobs to B.Tech esp Customer Support jobs. Please help

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If our call center is involved in activities that bend many laws, would you work with us?

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tel me sumdin abt kolkata?

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Do you know the procedures which should be followed while talking to a customer?

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What will you do in a situation where system shuts down and you still handling customer on the phone?

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I am a fresher and still in my probation period in wipro bps . And I have been put in PIP ( performance improvement plan) as I got many errors in my duration. Does that mean they will terminate me? Also if they will do this , do i need to tell in my new job interviews about the offer letter which i got from wipro? If not , then how i can i explain my gap

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Mention what are the critical attributes of a call center executive?

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What is your philosophy in life?

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Describe a situation in which you inspired trust and respect in your team.

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