Interested to Buy Any Domain ? << Click Here >> for more details...
what is B.P.O ?
- 22 Answers
- 54562 Views
- BPO, Convergys, HCL, IBM, Mphasis, TATA, Tata Business Support Services TBSS, Wipro, I also Faced
- E-Mail Answers
Answer Posted / dheerendra negi
Call centre deals with IT busines.
B.P.O. Means Business Process Outsourcing
which deals with CRM ( Customer relationship management.).
IN the BPO call are made & receive. It can be inbound or
outbond. it is just like a helpdesk where customer query
are solve. It is basicly link between the cusomtomer & its
company..Main motive is customer satisfaction....
| Is This Answer Correct ? | 59 Yes | 9 No |
Post New Answer View All Answers
Hi, i have work experience in call center as a Team Leader,now i wanted to move from call center to other industires.Can u please suggest me in which domain i can get a job?
What is erlang call centre staffing formula
I like to perform well in pick and speek round what are the tips?
Why do you want to be a trainer?
Create an email to the customer for the damaged mobile phone... what is the answer req. in this mail
what is the four different use of bricks accept the construction and building?
7. Performs the services right first time
What Should be the role of GOVT in making a city into a metro city ?
is computer knowledge is must to work for bpos????????//
If your boss was present here, what do you think he would say about you?
10. Employees tell you exactly when services will be performed
Give me an example scenario of a poor customer service and what would you do differently?
What was your Service Level Agreement ( SLA) Ratio :-
What are the KRA of an asst manager in Domestic outbound Callcenter
What is voice process
