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what is B.P.O ?
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Answer Posted / dheerendra negi
Call centre deals with IT busines.
B.P.O. Means Business Process Outsourcing
which deals with CRM ( Customer relationship management.).
IN the BPO call are made & receive. It can be inbound or
outbond. it is just like a helpdesk where customer query
are solve. It is basicly link between the cusomtomer & its
company..Main motive is customer satisfaction....
| Is This Answer Correct ? | 59 Yes | 9 No |
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