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Hi ..I want to know about credit for return ,credit,debit
process in SAP? (For ex..lets assume this the scnorio......
we delivered 100 qty of a prod to the customer and we done
the invoice also.customer found 30 qty of prod are damaged
or Faulty material and he sent back 30 damged material and
ask credit for return? kindly note this...customer doesn't
ask the 30 material for the damged 30.He asks only
credit.In this situation wat ll v do? can any one
explain....pls
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Answer Posted / senya
hi.
we use credit memo.the document type is g2.item category
is g2n. create the sales order(credit memo)for the damaged
quantity 30.do billing,automatically the credit amount will
be posted in customer account.
please check with others.
if i am wrong let me know.
| Is This Answer Correct ? | 3 Yes | 2 No |
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