If your company markets through both B2B and B2C channels, describe any channel differences in approaching customer-centricity.
Marketing Sales 1242What are your top three predictions about how integrated, multichannel marketing in your industry will evolve in coming years? Why?
Marketing Sales 1319How could your firm change its organization, processes, and culture to compete more effectively?
Marketing Sales 1231How can you effectively integrate traditional, maturing, and new media, channels, and tactics?
Marketing Sales 1164With whom should you partner to help support this shift to customer-centricity?
Marketing Sales 1167How can you leverage new channels, tactics, and media to drive customer engagement and intimacy?
Marketing Sales 1349When was the last time you created a marketing innovation, which energized you, and why did it do so?
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