Un-Answered Questions { Operations Management }

if we are service provider or vendor for any company and if a customer is very angry about any complaints from our side and not in mood to listen anything , so how to handle such situation as a customer sales executive or as a manager

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What are your 3 main growth areas?

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How do you manage Major Incident Process in your company ?

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I am from Customer service background ,Experience of 5 years , Team leader I wanted to change into HR. I had been for an interview recently , the question I was asked is that why from customer service to HR.

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