What did you learn?
How did you define service levels?
Over the past year, how have you kept on top of the multiple activities going on within your area of responsibility?
What specific types of development approaches did you use?
How did you measure success?
How have you decided what level of detail to go into?
How have you improved the capabilities of people in a team you have managed?
Why did you feel that action was necessary?
What was the problem and how did it arise?
Describe how you have gone about ensuring that high standards of service are delivered consistently
How did you decide on particular levels of service?
What major issues have arisen?
What is the difference between a manager and a leader?
As a business analyst, what tools you think are more helpful?
Is there any impact of the slowdown in the west on the business that your organization gets?
