Answer / Sanjay Rathour

Good customer service can be measured through various metrics like customer satisfaction scores, first contact resolution rates, average handle time, net promoter score, and agent adherence to service level agreements.

How will you handle irate customer?

6 Answers   Sitel, Tech Mahindra,

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how did you spend ur last b'day?

1 Answers   Matrix, Serco,

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Why are you trying for Inhternational call center????

2 Answers   Allsec Technologies, Wipro,

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tell some thing about ur memorable moment..

1 Answers   AIG,

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what is the importance of quality and quality analyst in call center

1 Answers  

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What is the importance of general insurance in ordinary life?

7 Answers   BPO, Wipro,

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what is call centre

3 Answers   DELL, Wings Customer Care,

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what things give you greatest satisfaction?

0 Answers   Sitel,

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Wht quality you need in call centre?

13 Answers   Aegis, Nipuna,

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A man owns 2/3 of a computer service buroue business and sells 3/4 of his share for $75000.What is the value of the business?

4 Answers   TISL,

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what is nokia pc suit

6 Answers   Nokia,

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Give me an example scenario of a poor customer service and what would you do differently?

1 Answers   Cognizant,

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