Answer / arun kumar

quality means that the wellness of a person or a thing.

Answer / basheer

quality means it describes about the product whether it is good or not..good quality impress the customers ..

Answer / ankush

Well, Quality.... When it comes to a cal...it can be
described as ... The all total Interaction with customers
with Verbiage, The curtsy, willingness to help, empathy,
with FTR...& lots of other parameters are there..

Service Industry is totally based on Marketing. If you have
purchased a wrong product / product is not working good/ &
very often we do check before purchase by the company....On
these concern you gonna call up customer care. So if your
service cannot make please to customer, he/she will not go
for the product.


So these quality, quality parameters has been risen...

what types of question they asked in interview room please define all.

1 Answers   Wipro,

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IM OFFERING A PART TIME OPPORTUNITY TO EARN 50-60K/MONTH WITHIN A FEW MONTHS DEPENDING ON UR CAPABILITY AND ITS FREE TO JOIN ITS VERY GENUINE AND AFTER FEW MONTHS U NO NEED TO DO JOB UR TOTALLY FREE FROM JOB IF ANYONE INTERESTED PLZZZZ CONTACT ME ON MY MAIL ADDRESS.(nitingoel0120@rediffmail.com)

1 Answers  

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what are the works of a qualist analyst in call center

1 Answers  

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what type of aptitude question they ask for interview?

0 Answers   EXL, Wipro,

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What do you mean by quality analyst in call centres ?

30 Answers   Aegis, Aircel, FirstSource, Hinduja, IBM, Intelenet Global Services, Sparsh, Tikona,

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Is call center comes under in technical or non-technical?

2 Answers  

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tell me about for the PIR round Question? please give me answer on my email address?

9 Answers   Genpact, IBM,

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what two kind of call centre

5 Answers   Tech Mahindra,

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importance of education

2 Answers   BA Continnum Solutions, FirstSource,

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Give me an example of a job where you had to work as a team

0 Answers   Vodafone,

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1.Why do you want to work here? Why did you leave your last job? Can you explain this gap in your employment history? What have you been doing for the "X" months since you were last employed? Why have you had so many jobs in such a short period of time? What have you learned from your mistakes? Give me an example of a problem you faced on the job, and tell me how you solved it. What do you consider to be your greatest strengths and weaknesses? What are your long-range career objectives, and what steps have. What was your role in your department's most recent success?

1 Answers   BPO, e4e, Wipro,

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introduce urself?

38 Answers   EXL, Genpact, HSBC, Idea, iEnergizer, Mphasis, Religare, Vodafone, Zenta,

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