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IntelNet Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What are your KPI’S / KRA's ?

866

What are the challenges have you face as a Team Leader ?

766

What was your Service Level Agreement ( SLA) Ratio :-

736

Define Customer Service & Why is Customer Service important ?

957

What is your experience in Client Management ? Types of Client Interaction ?

763





How will you manage agents who are more tenured in the organisation and are elder to you ?

993

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

703

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

828

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

975

What are your Strengths & What are your Weaknesses ?

865

What are the steps you follow when you appraise an advisor ?

799

Do you have exposure to Quartile management ?

978

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

1088

How is AHT calculated & How will you reduce AHT

714

hi, could u tell me how to sell a pen in hindi

692

Post New IntelNet Call Centre AllOther Interview Questions






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What is %s %d in python?

69


Does WebSphere Application Server support CA Siteminder?

103






In an sql table that is embedded, what is the procedure to retrieve rows that are part of a db2 table?

125


What are components in cakephp. List some commonly used cakephp components?

3


What is object of class in java?

71


What is the official name for Silverlight?

1


What is servlet in tomcat?

82


Why do you think companies should opt for an erp system?

106


Hi Friends, This is Chennamsubbaraidu.i Have 2+ Years Realtime Exp in Manual Testing.Am Looking to Shift From My Present Company.Please if u Have Any Openings in Your Company's, Please Let Me Know.Any Location Prefer.Thanks.

868


Explain what is the testing done in aerospace engineering?

104


What are your expectations from a career perspective of devops?

1


What variances do you come across in invoice verification? : fi- accounts payable

133