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IntelNet Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What are your KPI’S / KRA's ?

 2080

What are the challenges have you face as a Team Leader ?

 1 2879

What was your Service Level Agreement ( SLA) Ratio :-

 1867

Define Customer Service & Why is Customer Service important ?

 2089

What is your experience in Client Management ? Types of Client Interaction ?

 2001

How will you manage agents who are more tenured in the organisation and are elder to you ?

 2217

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

 1762

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

 1835

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

 2078

What are your Strengths & What are your Weaknesses ?

 2059

What are the steps you follow when you appraise an advisor ?

 2042

Do you have exposure to Quartile management ?

 2172

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

 2524

How is AHT calculated & How will you reduce AHT

 1920

hi, could u tell me how to sell a pen in hindi

 1934

Post New IntelNet Call Centre AllOther Interview Questions


IntelNet Call Centre AllOther Interview Questions


Un-Answered Questions

How to Display documents in the default browser?

1603

What is the difference between a reference and a pointer?

1125

Can you access DOM in node?

512

You are a project manager for Move It Now trucking company. Your company specializes in moving household goods across the city or across the country. Your project involves upgrading the nationwide computer network for the company. Your lead engineer has given you the following estimates for a critical path activity: 60 days most likely, 72 days pessimistic, 48 days optimistic. What is the expected value, or weighted average? A. 54 B. 66 C. 60 D. 30

1192

What is full form of xampp?

1184

What is the function of orm in ruby on rails?

942

What evidence can you cite that suggests that rheumatic fever is an autoimmune disease?

1989

How to override a function in c#?

1013

What is closures in ios?

787

What are the advantage of using Kotlin ?

193

Can I learn php without knowing c?

1013

what is the short cut to retrieve the last line which is removed in Tally ERP 9?

1159

How many classes a dll can contain?

984

Explain flux?

457

How would you write a left join statement to return a result set of movie.title�s and director.name�s?

1029