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IntelNet Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What are your KPI’S / KRA's ?

1071

What are the challenges have you face as a Team Leader ?

938

What was your Service Level Agreement ( SLA) Ratio :-

903

Define Customer Service & Why is Customer Service important ?

1138

What is your experience in Client Management ? Types of Client Interaction ?

948





How will you manage agents who are more tenured in the organisation and are elder to you ?

1191

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

884

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

991

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

1153

What are your Strengths & What are your Weaknesses ?

1055

What are the steps you follow when you appraise an advisor ?

1013

Do you have exposure to Quartile management ?

1171

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

1333

How is AHT calculated & How will you reduce AHT

899

hi, could u tell me how to sell a pen in hindi

942

Post New IntelNet Call Centre AllOther Interview Questions






Un-Answered Questions

What is MS-EXCELL?

1268


trims and trips, labour conditions, cultural factors, geographical influences,environmental issues

1602


What is top command in linux?

224


Does sybase support row level locking?

164


What are observables in angular 2? Explain

180






why do you change your present company and Job?

1471


How to capture the script of the authentication window in jmeter?

106


Do you know SQL? I know SQL but i don't have any experience...that's it..No more questions ...simply he said " you can leave for the day" ...guys prepare SQL Quires before attending interview in bank of america...

1001


How do you delay time in python?

187


Give application of counter current immuno electrophoresis?

69


Explain the importance of pseudomonas?

1393


Why do we use c for the speed of light?

248


What is the use of die in php?

216


How to convert 20 dia bar to 16 dia bar in beam without reducing the steel weight

981


How to Passing Data to Views ?

372