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IntelNet Call Centre AllOther Interview Questions
Questions Answers Views Company eMail

What are your KPI’S / KRA's ?

 1503

What are the challenges have you face as a Team Leader ?

 1 2112

What was your Service Level Agreement ( SLA) Ratio :-

 1300

Define Customer Service & Why is Customer Service important ?

 1571

What is your experience in Client Management ? Types of Client Interaction ?

 1400

How will you manage agents who are more tenured in the organisation and are elder to you ?

 1695

How will you manage agents who report into work under the influence of alcohol OR who are under the influence of drugs ?

 1277

What is your understanding of Customer Service ? & Why is Customer Satisfaction survey important ?

 1323

What are the disciplinary actions as a Team Leader you will take if you come across a female employee who is sexually abused ?

 1588

What are your Strengths & What are your Weaknesses ?

 1458

What are the steps you follow when you appraise an advisor ?

 1458

Do you have exposure to Quartile management ?

 1650

Do you have exposure to Quartile management ? E.g. How will you manage an advisor who is on the bottom quartile for 3 months consecutively ?

 1986

How is AHT calculated & How will you reduce AHT

 1301

hi, could u tell me how to sell a pen in hindi

 1370

Post New IntelNet Call Centre AllOther Interview Questions


IntelNet Call Centre AllOther Interview Questions


Un-Answered Questions

How to you define your goals in life? Do believe in making plans and strategies for the future or believe in grabbing opportunities as they come?

878

What is the shortcut key for font dialog box?

309

What is xmb placeholders?

393

What is display container?

1

Did you have a favorite project that you had to do while in school?

574




how to get electrical supervisor competency certificate in gujarat. i did 3 year diploma in electrical

2063

What are rsa digital signatures?

480

Hi anyone Can Send Solution to the Question wt m posting now Prepare Script for the Bellow Scenario? Login to Gmail Page Open Inbox check Mails save them in a Folder

1553

What are the maintenances of a DCS ?

1402

What is prototype for that c string function?

678

Name different elements of JConsole?

52

Compare array data type to pointer data type

587

can anyone tell me the questions that can be posed in an interview for a 5 year experienced person in manual testing

1573

How to find if the page is served from varnish cache?

112

Which component in salesforce ends with __mdt and __s ?

200