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Question What is difference between call centre and bpo
 Question Asked At :: , go4customer, serco
 Question Submitted By :: shaileshdeepak
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Answer Posted By  
 
Answer
The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"

Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a


Is This Answer Correct ?    74 Yes 48 No


 
  naresh
 
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