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Question What is difference between call centre and bpo
 Question Asked In Companies :: Serco,     < I also faced this Question! >
 Question Submitted By :: shaileshdeepak
  Answer Posted By  
 
Answer
The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"

Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a


Is This Answer Correct ?    74 Yes 49 No


 
  naresh
 
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