The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"
Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
Please Help Members By Posting Answers For Below Questions
I got a chance in company placement in my university .... The h.r ask several random question on the basis of ur communication skill n grammer... Firstly they ask .. Tell me about urself ? . how was ur school life? Fav. Movie n why . tell the story? How was ur First day in college? Etc....
Give me an example scenario of a poor customer service and what would you do differently?
Sell me your used envelope?
In US based BPO companies,did we want to work only for night
huh? or alternative weeks for day and night?
I am Nishkam, i am trying for DELL BPO, Is there anyone who
had the expiriance with them.....pls let me know how to
clear their interview session? how much phases they have?
What’s your area of opportunity?
do they hire undergraduates? and if answer is in affirmative
then what sorts of questions we hav to prepare?so tht i can
crack this interview
Give me full details of about yourself
i have received my call caler till now what should i do
How do you handle an irate customer?
Tell us something about yourself, discuss 5 characteristics
In my recent interview i was asked what did u do all these
years and why are u looking for a job now.(plz help me out
to ans dis question as i am a fresher and i finished my
masters in 2007 but i was interested in working but my
interest was to do business in fd.
WHAT IS SMART DRIVE ND GENPACT
Give me a scenario of someone has mistaken for giving wrong instructions and did you do if you were on that position?