The difference between call centre and bpo are
1.callcentre is a to recieve the call from customers is
knowns as "Inbond".
2.To making the call to customers and any business to sale
the product and to service the problem call the "Outbond"
Bpo : It is nothing but Business Process and Out sourcing
it is the difference between callcentre and bpo
thanku from
Naresh.a
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