To maintain the secrecy of the affairs of a customer is
obligatory on the part of the bank, but sometime it may
not be considered essential. Discuss.
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Answer Posted / sashwat ghosh
Maintaining customer secrecy is necessary otherwise
sensitive information can be leaked and thus can cause
financial loss to the customer by fraudsters....
Although at time to comply with RBI/Govt. directions its
becomes mandatory to disclose customer information to
RBI/Govt. Such directions are issued to regulate fraudalent
transaction done through dummy accounts....
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