what is L1 and L2 support
Answer Posted / mohammed
Core Integrators has been providing a superior technical
support since its inception. Our tremendous effort in
implementing latest technical support system has made us
able to cater maximum numbers of clients in America. Our
international standard of technical support can answer you
requests times by our Level 1 and Level 2 technical support
process. L1/L2 technical support has made us capable
accelerating our clients' service by fulfilling their
requirements.
Core Integrators plays a key role in providing outsourced
technical support services. Our Level 1(L1) and Level 2(L2)
technical support system includes inbound calls, email,
chat & remote login. Level 1 technical support executives
are liable to deliver technical assistance, which might
include help with mere problems or frequently asked
questions.
Our every effort from a minor version updates to enable
24X7 accessibility to our clients has made us a front line
technical support service provider. We offer free
downloadable technical support from our websites. Our free
phone support for product installation, and licensing are
provided by our experienced technicians. Although most of
the Level 1 queries can be availed through our FAQ section
yet Technical Support experts are there to acknowledge any
customized queries.
At Core Integrators, our trained Level 1 engineers have
better customer interaction skills to identify existing
problem and give an appropriate solutions. If our Level 1
technician is not able to solve the customer query then we
have Level 2 technical support system for giving an exact
solution. At a normal charge our instant solution providing
skills encourage our clients to make a long term business
dealings with us. Our Level 2 technical support helps
solving the unsolving problems of Level 1 agent. Our Level
2 technical support can clear all complex technical content
including case details and can lengthen the support cycle.
Is This Answer Correct ? | 133 Yes | 62 No |
Post New Answer View All Answers
Explain how to identify the ip class of a given ip address?
Define mesh topology?
Explain the importance of encryption on a network?
Explain the function of the osi session layer?
HI all of u dear freind i dont know abot u but instead of i want to requeste to all , if u have any job in ur mind than pls contact me or forword me . i hv complet my B.A. , CCNA ,MCSA, my contact no 09958737018 and id is mak_alam000@rediffmail.com , ur freind maksud alam
What is osi and it's role in computer networking?
Explain one advantage of mesh topology?
Response of switch when we send different vlan data from different port using same mac id.
Tell me what advantages does fiber optics have over other media?
Define firewalls?
Explain backbone network?
How a switch will identify that it has received a STP packet
Explain one basic requirement for establishing vlans?
Define proxy servers?
VLAN tagging/un-tagging process –where and when it happens?