Tell me the flow of Field service from the user's prespective?
Answer Posted / jr
generally field service is used when customer support is
used apart from this u can use with other modules.....i will
explain taking customer support to field
service......example take a white goods company sold a
product to end user he got some problem with that he calls
the customer support and discloses his problem the agent
chks the problem by asking some questions pre defined and
its really needs fs then he escalates the problem to fs guy...
Is This Answer Correct ? | 1 Yes | 7 No |
Post New Answer View All Answers
No New Questions to Answer in this Category !! You can
Post New Questions
Answer Questions in Different Category