Ten user are there, If they send mail the outgoing E-mail id is same. But Mail reached in recipient Spam folder. you have to fix the issue. Mail should reach in inbox folder
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Answer Posted / puneet rana
We have to verify the message header and SCL rating that outgoing e-mail address mail server calculated to our mail server and then we have to look for the reason for SCL ratting. or may be outgoing e-mail address's mail server have set low/incorrect SCL setting for spam e-mails.
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