In OM customer requested for Item A but shipped Item B
(Substitute Item).
If customer returns substitute item what steps we follow
Is there any steps for substiture RMA returns?

Answer Posted / kishore kumar

There is no specific steps, when customer returns
substitute item. In this case we need to follow the
standard RMA Process.

Is This Answer Correct ?    8 Yes 0 No



Post New Answer       View All Answers


Please Help Members By Posting Answers For Below Questions

What are the different types of excise exemptions?

1843


Hi Guys, I am looking for Oracle Apps SCM/Finance Functional Training in Bangalore. Please suggest me or Guide me

1402


Oracle report builder 6i is view based then what about report builder 10g?

3493


Please let me know the important Interview concepts to be learnt for PO,OM and INV Modules

2224


Is it possible to change the warehouse after booking the sales order, if yes how to de allocate the items booked in previous warehouse?

685






Where to find the ISO accounting entry details?

1865


What is the difference between replenishment counting and kanban?

1635


What are the different types of excise exemptions?

1786


What are the accounting behind consigned inventory in P2P?

975


Explain difference between discrete mfg and process manufacturing?

594


What is the use of LC? How is it useful in export sales?

1705


What is the use of INV-Receipts and PO-Reciepts,Just give me the Differences&When,At what Instances to use Them...?

16584


Have you handled SR and worked with Oracle for resolution of issues? If yes, how do you assign the priority while raising a SR?

5295


Is it possible to create 5 levels of approval for sales order?

1553


Tell me is there a way to update schedule ship date for all lines of so in one go?

699