Suppose a USER is saying he is not able to access the
internet or page loading is slow

what trobleshooting steps you will take to get it fixed

Answer Posted / harish

first we can delete the temp files and cookies manualy or
using the software,stop all the downloads or toorent
application you can check the speed in speedtest.net,if its
showing proper check with the virus in your system ,in lan
propertie you can check the sent and recieved data

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