WHAT IS THE CALL CENTER?WHAT IS INBOUND?WHAT IS OUTBOUND
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Answer Posted / tharani tharan.p
call centre is a group of employes to clarify the
people questions.(ex.client/customer services)
Inbound is people ask him some of the question
with call centre employes. The call center clientes
is clarifyed the questions.(ex.client services)
Outbound call centre is where employees make calls
to customers/clients.(ex.sales calls, collection calls etc).
| Is This Answer Correct ? | 24 Yes | 12 No |
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