What do I do if I have problems downloading your App?



What do I do if I have problems downloading your App?..

Answer / mady

If you receive a "Download unsuccessful" message when trying to download our App you can try the

following steps:

Restart your phone and then try downloading the app again.

Make sure that you’re connected to your network – if you’re not you’ll need to contact your mobile service provider

Wait up to 10 minutes and try to download our App again. If you get stuck at "Starting download" then:

Make sure that you’re connected to your network – if you’re not you’ll need to contact your mobile service provider

If your request to download our App doesn’t start at all then try the below: Check your connectivity as stated above

Make sure that your phone has enough available space to install our App. If you need to, try uninstalling some apps that you don’t use anymore or moving them to your SD card.

Request the download again using Android Market from your device.

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