In the Siebel screens, what are the different fields available and what kind of validation will you be doing for that.
2185In a flow, when a Customer has called for enquiring about some product. He does not have any Service tag, Order # or SR#. In this case what kind of Activity will be created and how will the agent proceed with the Activity.
1920I have two screens(screen1, screen2) contains same applet(applet1).i want in the screen1->applet1 with picklist and screen2->applet1 with diffrent picklist. How can we configure this senario?
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