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what is the process of app for customer?

Answer Posted / venkatanarayana.k

hi frds,

i wanna to give a situation for dunning for vendors and
payment to customer.

Suppose company ordered a raw material and paid some
advance to vendor "abc". the company received raw material
from the vendor but the raw material is not the same
quality as in agreement. so company returned the raw
material. now vendor "abc" has to pay back the advance amt.
at this situation we need dunning to vendor.

Suppose the same thing happen between company and customer.
Customer can return finished products. at this situation
company has to pay advance amount to customers. in this
situation we can use APP to customers. APP configuration is
same for both the customers and vendor.

contact me if and further clarifications for this question

thanking you
venkat
+91-9871905974
venkatanarayana.k@rediffmail.com

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