What are the require qualification to join a call centre?
Answer Posted / pavan kumar
first upon we have an confidence to handle any situation
while talking with anyone, and then average skills, good
communication, friendly moving,time punctuality and so on...
If we are tackling the international call/domestic call we
know abut the typing in keypad with the past of (25-40)wpm
and finally main skill is to ability to listen clearly and
cathc theinformation fastly..
| Is This Answer Correct ? | 17 Yes | 1 No |
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